We do not charge a handling fee. We do however encourage you to insure your items.The price of the insurance will be billed separately, it depends on the price of the items we ship. It must be paid before your product is shipped. We pack them as secure as possible. We have no control over how the product boxes are handled once they leave our facility. If insurance is not paid, we will not be held liable for damaged product. For one jar the price includes the priority shipping with email confirmation. The cost for shipping 12 jars (one case) is 12.95 flat rate shipping.We do use USPS priority mailing. We do this so that we can send packages across the U.S. for one shipping price instead of by weight which is usually much higher. We ship on Mondays, Wednesdays, and Fridays. We prefer paypal instant transfer when possible. We do take credit cards, checks and money orders but understand that they will have to clear the bank before we mail your product to you. We do thank you for your time in reading our policies and procedures.